NOTE: These numbers are no longer in use due to the expiration of the recall programs.
Dip Tube Hot-Line Phone Numbers:
- A.O. Smith call 1-800-323-2636
- American Water Heater call 1-800-999-9515
- Bradford White call 1-800-531-2111
- Rheem, Ruud, Richmond call 1-800-621-5622
- State Industries call 1-800-821-2019
- Other water heaters - contact a plumber
Dip tubes still will occasionally fail and they can be replaced without full replacement of the water heater. Your best bet is to call a reputable plumber to upgrade the dip tube and flush the plumbing system.
